Terms & Conditions

Terms & Conditions

Payment Policy
Due to the nature of our work, production begins as soon as payment is received and processed. All payments are due upon receipt of order. If a payment is not received or payment method is declined, the order will not be fulfilled.

Return/Refund Policy
Please let us know if you are anything but delighted with your order. If there is a complaint, we would appreciate the opportunity to make it right. If the item matches the description by A Simple Impression and the buyer is unsatisfied, A Simple Impression is not responsible for refund.

We know mistakes happen and do our best to catch errors in spelling that may occur during ordering. However, if errors are made in the placement of any order, A Simple Impression is not responsible for return or a refund.

Shipping Policy
If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by A Simple Impression. If an item is damaged during shipping, seller will not be held responsible. We do our best to have orders in the mail within ten (10) business days of receiving payment. We are happy to accept orders and ship internationally. Please inquire about international shipping rates.

Cancellation Policy
An item may be cancelled up until payment has been processed. Once payment has been processed, we will begin fulfillment of your order and are unable to offer cancellation.

These terms and conditions are subject to change.