Customer Care

Customer Care

ABOUT US

With a passion for writing, simplicity, beauty and quality... we are lucky enough to LOVE what we do! As a husband and wife team, we work together on every aspect of our business. We specialize in wood plaques, vinyl lettering and custom screen printing.

Wood plaques are custom made to order - therefore no two plaques are the exact same. We do both hand painting, and vinyl lettering. If you have a question about which you are ordering, please don’t hesitate to ask.

While we spend a lot of time selecting the best wood and even more time sanding it, there are occasional imperfections we like to call character. There are no "perfect" boards. Whether it's a personalized quote for a bedroom wall, or your family name on a wooden plaque, our goal is for you to LOVE anything that you order.

Customer service is HUGE with us - let us know if you're anything but delighted with your order.

POLICIES

If you are giving a plaque as a gift and would like it mailed directly to the recipient - no problem! Make sure we have the correct address and let us know what to write - we'll gladly include a gift tag with your message.

SHIPPING INFORMATION

Outside of the US, please inquire about International shipping rates. We are always happy to ship to APO/FPO- no additional fees will EVER apply.

All plaques and lettering work shown on our site is the work of A Simple Impression. While it may be tempting to copy and paste on to other sites, we ask that you please be respectful and resist the urge.

ALL ABOUT LETTERING

Vinyl lettering is a fun way to add personality to any space. With a huge selection of colors and fonts, you can easily achieve the look of painted-on lettering without the hassle and mess!

We make custom wood plaques ready to display as well as self-adhesive, pre-spaced vinyl lettering ready to apply to any smooth surface- tile, mirrors, smooth walls... the list goes on! We can create any phrase in almost any size and color that you would like either as lettering or on a wood plaque. We welcome and enjoy custom orders.

Vinyl lettering is easy to apply to just about any smooth surface. The lettering is perfectly spaced when you receive it. It can be removed using a little heat to pull it off (hair dryer works well) without damage to your walls.

Our Little Disclaimer:

While we have not experienced damage to paint on walls while removing vinyl lettering, we are not responsible if by chance damage to paint does occur.

All boards are routed and we will slightly distress around the edges upon request.